Privacy Policy

At Proficient Virtual Assistant Services, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you interact with our website or engage our virtual assistance services. By using our site and services, you consent to the practices outlined below.

Information We Collect

We collect personal information to provide and improve our services. The types of data we may collect include:

Personal Identification Information: Name, email address, phone number.
Business Information: Company name, job title, business needs.
Payment Information: Credit card details, billing address (used solely for payment processing).
Usage Data: IP address, browser type, operating system, and details of how you interact with our website.

How We Use Your Information

The information we collect is used to:

Provide the virtual assistant services you request.
Respond to enquiries and offer customer support.
Schedule appointments and manage communications.
Process payments and generate invoices.
Improve our website, offerings, and customer experience.
Comply with legal and regulatory requirements.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted third-party service providers (e.g., payment processors, hosting services) who assist in the operation of our business. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information from unauthorised access, alteration, or disclosure. While we strive to ensure the security of your data, please note that no method of transmission over the internet or electronic storage is 100% secure. However, we do our utmost to protect your data through robust security protocols.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request the deletion of your personal information, subject to certain legal obligations.
Withdraw your consent for data processing at any time, without affecting the lawfulness of processing before the withdrawal.

Our website uses cookies to enhance user experience, track site usage, and ensure functionality. Cookies are small data files stored on your device. You can manage or block cookies through your browser settings, though some features of our website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their respective privacy policies.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it regularly.

If you have any questions regarding this privacy policy or how we handle your personal information, please contact us at:

Email: proficientvaservices@gmail.com