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VIRTUAL ASSISTANT & ONLINE BUSINESS MANAGER
About the Founder
Behind every thriving business is someone quietly holding it all together, and that’s exactly the role I play.
With over 35 years of expert experience in business administration, I’ve supported CEOs, Directors, RTOs, NDIS providers, and small business owners in building systems that actually work. Systems that bring order to chaos, reduce overwhelm, and create space for growth.
I founded Proficient Virtual Assistant Services after witnessing too many brilliant business leaders weighed down by admin overload, compliance requirements, and daily operations. My passion is in lifting that burden, transforming cluttered back-ends into streamlined, scalable workflows that let your business breathe and thrive.
At Proficient VA Services, I combine practical know-how with a personalised approach, offering strategic support across executive assistance, compliance management, project coordination, and business operations. Whether you're preparing for audits, managing complex admin, or simply trying to reclaim your time. I’m here to help you stay focused on what you do best, while I handle the rest.
Let’s simplify your systems, strengthen your structure, and help your business move forward with confidence.
Supporting your flow and focus,
Margaret
Our mission is to empower purpose-driven businesses with expert administrative support that creates space for clarity, focus, and sustainable growth. At Proficient Virtual Assistant Services, we provide customised administrative and strategic support to help CEOs, RTOs, and NDIS providers streamline operations, strengthen compliance, and reclaim valuable time to lead with confidence. With extensive experience across the corporate, education, and care sectors, we specialise in streamlining systems, supporting compliance, and delivering high-level executive assistance. Our goal is to enhance productivity and simplify day-to-day operations, so you can stay focused on what matters most.
Our passion lies in supporting leaders who are ready to run their operations with greater ease and confidence. We’re dedicated to helping businesses overcome admin roadblocks and improve daily operations. Whether it’s RTO audit readiness, NDIS documentation, or high-level executive support, we deliver practical, results-driven solutions. Together, we’ll simplify your workload and position your business for lasting success.
Discover our services designed to help RTOs, NDIS Providers and business leaders streamline operations and strengthen businesses across Australia.